Probation Department Policy/Procedure Manual

3.1 Probation Success Stories

Location Communication
Section N/A
Subject 3.1 Probation Success Stories
Purpose To establish a standardized manner that success stories are documented and communicated to highlight the achievement of persons under supervision of Probation to the public.
Effective Date 10/1/2019
Previous Effective Date

 

  1. Any probation employee may submit a success story of a person they worked with for consideration to the Assistant Chief Probation Officer, with a copy to the employee’s supervisor and Chief Deputy. 
  2. The subject of success stories shall be contacted to request their consent to share their story.
  3. Approved success stories will be included in our communication to the Board of Supervisors and may be posted on our website

Success story criteria:

Stories shall highlight how the Probation Department made a positive difference in a person’s life.

Content:

Capture the overall message and success of the story.  Avoid jargon

Best to focus on a single accomplishment, state why this was important, describe in detail what was the person’s challenge(s), AVOID detailing protected health or other confidential information; describe how the probation officer/Department helped the person achieve the accomplishment; include what accomplishment was achieved include quotes, testimonies, data to show the impact

Wrap the story up in a convincing / impactful manner.

Formatting:

  1. Drafts shall be a maximum of one (1) page
  2. Keep paragraphs short
  3. Use bullet points to break up blocks
  4. Use plain words; avoid technical jargon