Genoa Pharmacy

Behavioral Health now offers an on site pharmacy through Genoa Healthcare. This new service allows individuals to easily pick-up medications at the same site as their treatment and as well as have access to a pharmacist that is directly a part of their Behavioral Health care team. Home-delivery and by mail options are available.

The pharmacy is located next to the Behavioral Health Adult Mental Health Services building, 2178 Johnson Avenue , Suite P1, San Luis Obispo, CA 93401.

Hours of operation: Monday- Friday 8:30am-5pm (closed for lunch from 12:30pm-1pm).
Learn more by calling (805) 242-4051 or by visiting www.genoahealthcare.com.

FAQs

What is the Genoa Healthcare?

Genoa Healthcare is a full-service retail pharmacy that specializes in behavioral health services. They offer vials, bubble-packing, dispill packaging, and free mail delivery of prescriptions.

Are services in Spanish?

Yes. Genoa has translational phone services in many languages. They can print prescription labels with directions for use in Spanish. A pharmacist on site also speaks Spanish.

Who can access/use the services? Are services only for Behavioral Health clients?

Anyone can use this pharmacy. Genoa fills medications for Behavioral Health clients, employees, and the general public.

What hours is the pharmacy open?

The Genoa pharmacy is open Monday-Friday 8:30 AM-5:00PM and closed for lunch 12:30-1:00PM.

Where is the pharmacy located?

The pharmacy is located in the Adult Mental Health Building at 2178 Johnson Ave, Suite P1, San Luis Obispo, CA 93401 (in the Southeast corner of the SLO Health Campus).

Do I need to obtain special documents from a doctor before using the pharmacy?

There are no special documents needed from your doctor. Just inform of your doctor of your pharmacy change and to send your prescriptions to Genoa. New consumers will have to fill out an enrollment form.

What is the cost of the services?

There are no additional costs for services, just pay your copay.

How do I start getting my medications through the pharmacy?

Customers may come into the pharmacy or call (805) 242-4051 to have prescriptions transferred from an old pharmacy. You should inform your doctor(s) of your pharmacy switch.

I see there is a mail-order option. How do I get my medications sent to my house?

Genoa offers free mail delivery. Let the pharmacy team know at any point that you would like your medications mailed free of charge. Pharmacy staff will call before mailing anything to confirm your address and medication. Only controlled substances require a signature upon arrival.

Is there a pharmacist on site to answer questions?

There is always a pharmacist available onsite during open hours. After hours, you can call the pharmacist with questions at 844-965-0279.

What if I need to refill my medication?

Call 805-242-4051 to refill your medication. You can sign up for text message alerts notifying you when your prescription is ready.

Who can I call for help with my prescription?

Call the pharmacy during regular business hours at 805-242-4051 for help with your prescription.

Hours of operation: Monday- Friday 8:30am-5pm (closed for lunch from 12:30pm-1pm).

Outside of business hours, please call 844-965-0279.