Probation Department Policy/Procedure Manual

5.9 Casa Loma Front Desk Opening Process

Location Support Services-Front Desk
Section
Subject 5.9 Casa Loma Front Desk Opening Process
Purpose General guidelines for activities to complete every business day at 8 AM.
Effective Date 1/1/2019
Previous Effective Date

 

AM Lobby Opening Procedure

  • Unlock front door.
  • Turn on the lobby lights located in the common area.
  • Unlock the handicap access door.
  • Visually check and remove any papers or forms that should not be out (old holiday signs, etc.)

AM Front Desk Opening Procedure

  • Press “forward off” on forwarded lines extensions 5300 and 5374.
  • On the computer, open the In/Out Board, Monitor, CJIS, Google Voice, Outlook and Probation Unit Schedule.
  • Check for faxes and disburse to Probation Officer or addressee.
  • Check copy and fax machine for paper and restock if needed.
  • On the 1st of each month, change the date on the electronic date stamp.
  • On the 1st working day of each month: Change out the Vehicle Reservation Log. Replace Vehicle Mileage Logs, write starting mileage on new logs.  Physically check fire extinguishers throughout Casa Loma, Prado and Court Hub, and complete Fire Extinguisher Form and initial correct month on fire extinguisher tag.
  • Turn on computer for metal detector.