Probation Department Policy/Procedure Manual

Hours and Coverage

Section SECTION VII - PERSONNEL
Pages 2
Effective Date 2/21/2020
Previous Effective Date 3/2/2011

I. AUTHORITY

This policy is issued under authority granted to the Chief Probation Officer.

II. PURPOSE

The purpose of this policy is to establish normal business hours and office coverage.

III. APPLICABILITY

This applies to all non-custodial staff.

IV. BACKGROUND

None

V. GENERAL POLICY

  1.  Office Hours: The official business hours of the Probation Department, excluding Juvenile Hall, shall be 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays.
  2. Office Coverage:
    1.  The reception desks at Casa Loma and JSC shall be continuously occupied during business hours unless prior approval is given by the Chief Probation Officer or his/her designee.
    2. The Adult Division Chief Deputies and the Juvenile Division Chief Deputy shall establish a procedure for their respective office buildings (Casa Loma, Prado and JSC) to ensure that a minimum of one Deputy Probation Officer is on-site during the hours of 8:00 AM and 5:00 PM during the work week to respond    to law enforcement calls without delay and caseload issues requiring immediate attention in the absence of the assigned officer.
      1.  Deputy probation officers at Casa Loma and Prado shall post on the Probation Department Unit Scheduler “office person” when assigned to office coverage.

VI. EXCLUSIVITY

This policy will remain in effect until superseded or suspended in writing by the Chief Probation Officer and can be reviewed as needed.