1.6 Departmental Values
Chapter | 1 General Instruction |
---|---|
Section | 1.6 |
Subject | 1.6 Departmental Values |
Effective Date | 5/8/2023 12:00 AM |
The following Departmental values should serve as guidelines when dealing with youth, their parents, volunteers, members of the public, and coworkers.
INTEGRITY
- Being honest in our contacts with others
- Doing the “right thing”
- Following the law
- Following through on commitments
RESPECT
- Leading by example
- Taking personal responsibility for our actions
- Treating others as we would like to be treated
EMPATHY
- Being a good listener
- Seeking to understand
- Being open-minded
- Being non-judgmental
- Being supportive of the staff and the community
PROFESSIONALISM
- Inspiring confidence
- Being competent in daily tasks
- Seeking personal development and growth
- Continuing improvement and measuring progress
- Welcoming positive and negative feedback
- Remaining objective in all encounters
HUMILITY
- Respecting and acknowledging limitations
- Using authority responsibly
- Avoiding arrogance
- Being willing to learn
DIVERSITY
- Appreciating and valuing the differences within the organization and community
- Encouraging a variety of opinions, and providing a safe environment for them to be heard
- Practicing tolerance
- Role and Expectations
- Juvenile Hall staff is expected to recognize, embrace and carry out their role as a counselor reflecting the Department’s values.
- Juvenile Hall staff is expected to understand that the use of counseling and de-escalation techniques is a term of their employment.
- Youth in custody shall be treated with respect and dignity, and never with contempt and/or antagonism regardless of their negative behavior or actions.
- Staff shall always keep in mind that our objective is to approach chaotic and crisis situations in a manner that will bring calm, order, and safe resolution, and never in a way that incites or inflames existing tension.
- Staff shall never treat youth in custody in such a way that would be unacceptable to established Department policy, statutory law and professional standards.